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AI-powered helpdesk software for teams, with Microsoft 365 integration and approval management.
Black Friday 2025: 10% off on all plans for new users
Desk365 is an AI-powered helpdesk software for teams of all sizes. With advanced features like AI-agent, approval-management, and Microsoft 365 integration, the Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.
Support and IT teams handle tickets in one workspace using Desk365, which brings in requests from Microsoft Teams, email, a support portal, a web widget and web forms. It adds a knowledge base, asset tracking, approval management and AI agents, and positions itself between basic ticketing tools and heavier systems such as Zendesk or ServiceNow. Microsoft 365 integration is a main selling point. Check which AI and asset features sit in which plan, how many agents are permitted, and whether the licence is subscription-based.
Black Friday 2025 offer: 10% off on all plans for new users (code BF2025).